Privacy Policy

Effective Date:  Sept 8, 2023

This Privacy Policy outlines the practices and policies of Whiskey Jack Tree Service ("we," "our," or "us") regarding the collection, use, and protection of personal information obtained from individuals who visit our website, use our services, or interact with us in any way. Your privacy is important to us, and we are committed to safeguarding your personal information in accordance with applicable data protection laws and regulations.

By accessing our website or using our services, you consent to the terms and practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of personal information, including but not limited to:

1.1. Contact Information: Name, email address, phone number, and postal address.

1.2. Payment Information: Credit card details and billing information when you make a payment for our services.

1.3. Service Information: Information related to the tree services you request, including location, tree descriptions, and photos.

1.4. Usage Information: Data about your interactions with our website, such as pages visited, browser type, IP address, and referring URL.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. Provide Services: To provide tree services you request, process payments, and communicate with you about your service requests.

2.2. Customer Support: To respond to your inquiries, address concerns, and provide assistance.

2.3. Marketing and Promotions: To send you promotional materials, newsletters, and updates about our services with your consent.

2.4. Improve Our Services: To analyze and improve the quality of our services, website, and customer experience.

2.5. Legal and Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and policies.

3. How We Share Your Information

We may share your personal information with the following entities:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and IT service providers.

3.2. Legal Compliance: We may disclose your information as required by law, including responding to lawful requests from public authorities.

3.3. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4. Consent: With your explicit consent, we may share your information for specific purposes, such as marketing and promotions.

4. Your Choices

You have the following rights regarding your personal information:

4.1. Access and Correction: You may access, correct, or update your personal information by contacting us.

4.2. Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails.

4.3. Data Deletion: You may request the deletion of your personal information unless we are required by law to retain it.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with the effective date.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us by using the contact us form.

We are committed to addressing your concerns promptly and professionally.

8. Consent

By using our website or services, you consent to the terms of this Privacy Policy.